SHIPPING POLICY
This Shipping Policy applies to all purchases made through our website www.umovy.shop.
For any shipping-related questions, please contact us at:
📧 support@umovy.store
SHIPPING DESTINATIONS
We currently ship to all U.S. states. International shipping is not available at this time.
SHIPPING TIMES
Order Processing:
Orders are processed within 1–2 business days after payment is confirmed.
Delivery Time:
Standard delivery typically takes 3–7 business days, depending on your location.
Orders are not processed or shipped on weekends or U.S. national holidays.
SHIPPING METHODS
We work with trusted shipping carriers such as USPS, UPS, and FedEx to ensure reliable and secure delivery. The shipping carrier is automatically selected based on the destination and order size.
SHIPPING FEES
Shipping fees (if applicable) are calculated and clearly displayed at checkout before order confirmation.
Free shipping offers, if available, will be displayed directly on the Website or at checkout.
ORDER TRACKING
Once your order has shipped, you will receive a confirmation email containing your tracking number.
You can track the status of your shipment directly on the carrier’s website using this number.
DELIVERY ISSUES
If your order is delayed, lost, or arrives damaged, please contact us at:
📧 support@umovy.store Â
with your order number and tracking information.
We will investigate the issue with the shipping carrier. If the shipment is confirmed as lost or damaged in transit, a replacement or refund may be issued in accordance with our Return & Refund Policy.
ADDRESS ACCURACY
Please ensure that your shipping address is complete and accurate before submitting your order. We are not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer.
UNDELIVERABLE PACKAGES
If a package is returned to us due to an incorrect, incomplete, or undeliverable address, we will contact you to confirm a new shipping address.
Additional reshipping fees may apply. Original shipping charges are non-refundable.
POLICY UPDATES
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.
CONTACT
For any questions regarding shipping, please contact us at:
📧 support@umovy.store